Privacy Policy

Last Updated: October 26, 2026

1. Introduction

STAR AUTO SERVICE LTD., operating as Star Auto Service (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, request automotive services, or interact with us, including through SMS/text messaging.

2. Information We Collect

We may collect personal information, including your name, mobile phone number, email address, vehicle information, and appointment or service-request details, when you request information or a quote, request or schedule automotive service, contact us, or voluntarily opt in to receive SMS/text messages.

3. How We Use Your Information

We use your information to provide the products and automotive services you request; schedule and confirm appointments; send estimates and authorization requests; provide repair or service updates and vehicle-ready or pickup notices; respond to inquiries; and provide customer support.

4. Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes at any time. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing or promotional purposes. We may disclose other personal information to trusted service providers that help us operate our website or business or deliver services you request, only as needed and subject to confidentiality obligations. This does not include text messaging originator opt-in data or consent, which is not shared with third parties.

6. SMS/Text Messaging

By providing your mobile number and checking the optional, unchecked SMS consent box on our website, you consent to receive recurring transactional and informational SMS/text messages from STAR AUTO SERVICE LTD. concerning appointment confirmations and reminders, estimates and authorization requests, repair or service updates, and vehicle-ready or pickup notices. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

To opt out of SMS/text messages, reply STOP at any time. After you reply STOP, we may send one confirmation message. For help, reply HELP or contact us at starautoedmonton@gmail.com or +1 780-488-0360.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

STAR AUTO SERVICE LTD. (Star Auto Service)

Email: starautoedmonton@gmail.com

Phone: +1 780-488-0360

Address: 9 Airport Road NW, Edmonton, Alberta, Canada

Website: https://www.starauto.shop/